SOULS · Amore World LLC
Privacy Policy
Last updated: October 16, 2026
This Privacy Policy describes how Amore World LLC collects, uses and discloses Your information when You use the Service, including our websites, ticketing and events. It also tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with a capitalized first letter have the meanings defined below. These definitions have the same meaning whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Amore World LLC, Phoenix, Arizona.
- Cookies are small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website among its many uses.
- Country refers to: Arizona, United States.
- Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.
- Event means any concert, festival, party or other experience produced, promoted or ticketed by the Company, including SOULS.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Websites, our ticketing services and our Events.
- Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on the Company's behalf, perform services related to the Service, or help the Company analyze how the Service is used. This includes ticketing platforms and payment processors.
- Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Websites refers to SOULS, accessible from souls.show, and Amore World, accessible from amoreworld.org.
- You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Date of birth (to verify age for age-restricted Events)
- Address, State, Province, ZIP/Postal code, City
- Ticket purchase, table reservation and Event attendance history
Payment Information
Ticket and other purchases are processed by third-party ticketing platforms and payment processors. We do not store full payment card numbers on our systems. Those providers handle Your payment information under their own privacy policies.
Photos and Video at Events
Events may be photographed, filmed or recorded. By attending an Event, You acknowledge that Your image or likeness may appear in photos, video or recordings that the Company uses for promotional purposes, including on our Websites and social media.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or access it through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used include beacons, tags, pixels and scripts that collect and track information and help Us improve and analyze Our Service and measure our advertising. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser setting to refuse Cookies, our Service may use Cookies.
- Web Beacons and Pixels. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags and single-pixel gifs). These let the Company, for example, count users who have visited those pages or opened an email, measure the performance of advertising on platforms such as Meta, and gather other related website statistics.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential CookiesType: Session Cookies · Administered by: UsThese Cookies are essential to provide You with services available through the Websites and to let You use some of their features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services You have asked for cannot be provided.
Cookies Policy / Notice Acceptance CookiesType: Persistent Cookies · Administered by: UsThese Cookies identify whether users have accepted the use of cookies on the Websites.
Functionality CookiesType: Persistent Cookies · Administered by: UsThese Cookies remember choices You make when You use the Websites, such as login details or language preference. They give You a more personal experience and spare You from re-entering Your preferences each visit.
Analytics and Advertising CookiesType: Persistent Cookies · Administered by: Third partiesThese Cookies and pixels help Us understand how visitors use the Websites and measure the effectiveness of our advertising campaigns.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor its usage.
- To manage Your Account: to manage Your registration as a user of the Service.
- To process ticket purchases and manage Event entry, including issuing tickets, verifying age and identity at the door, and handling transfers, refunds and cancellations.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, tickets or services You have purchased, or any other contract with Us through the Service.
- To contact You: by email, telephone, SMS or other equivalent electronic communication, such as push notifications, about updates, Event changes, or information related to the services You purchased, including security updates when necessary.
- To send You news, special offers and general information about other Events, goods and services We offer that are similar to those You have already purchased or enquired about, unless You have opted out. You can unsubscribe at any time using the link in our emails or by replying STOP to text messages.
- To manage Your requests: to attend to and manage Your requests to Us.
- For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, where Personal Data about our Service users is among the assets transferred.
- For safety and security: to protect the safety of attendees, staff and the public at our Events and to prevent fraud.
- For other purposes: such as data analysis, identifying usage trends, measuring the effectiveness of our promotional campaigns, and improving our Service, Events, marketing and Your experience.
We may share Your personal information in the following situations:
- With Service Providers: to monitor and analyze use of our Service, process payments, deliver tickets, and contact You.
- With venues, co-producers and Event partners: to the extent needed to run an Event You purchased tickets for, such as entry lists and safety coordination.
- For business transfers: in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or part of Our business by another company.
- With Affiliates: in which case We will require those Affiliates to honor this Privacy Policy. Affiliates include any parent company, subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners and sponsors: to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in public areas with other users, that information may be viewed by all users and may be publicly distributed.
- With Your consent: for any other purpose with Your consent.
We do not sell Your Personal Data.
Retention of Your Personal Data
The Company will retain Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use it to the extent necessary to comply with our legal obligations (for example, tax and accounting records), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis. Usage Data is generally kept for a shorter period, except when it is used to strengthen security or improve the functionality of Our Service, or when We are legally required to keep it longer.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means it may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction, where data protection laws may differ from those in Your jurisdiction.
Your consent to this Privacy Policy, followed by Your submission of such information, represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organization or a country unless adequate controls are in place, including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete, or request that We assist in deleting, the Personal Data We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section. You may also contact Us to request access to, correction of, or deletion of any personal information You have provided to Us.
Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities (for example, a court or a government agency).
Other Legal Requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service, Event attendees or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and You know Your child has provided Us with Personal Data, please contact Us. If We learn that We have collected Personal Data from anyone under 13 without verification of parental consent, We take steps to remove that information from Our servers.
SOULS and many of our other Events are restricted to attendees 21+, as stated on each Event's ticket page.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that We do not operate, including ticketing platforms such as DICE, reservation forms and social media. If You click a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service before the change becomes effective, and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us: